About Mr. Shuttle

Our story

Mr. Shuttle is a fully licenced, international tours and airport transfer company established in 2003. From the very beginning, we have specialized in professional transport for tourists and business travellers and provided reliable and efficient services. Nowadays we provide professional travel services for tourists and business travellers around the globe. MrShuttle’s strategy is based on modern logistic management and professional customer services. Together with the great knowledge of the local transport area that made a benchmark in the industry.

A word from Founders

Being travelers ourselves, we’ve always dreamed of creating great experiences for other independent travelers and groups visiting our city. We started in Kraków, Poland, in 2003 with a focus on building a brand around professionalism and great people. We’ve come a long way in our sixteen years, and in 2019 we achieved an important milestone: serving our one millionth passenger.

But it doesn’t stop there – we are developing new destinations and services at a rapid pace, and we’re looking to establish high service levels wherever our customers go; whether that be across Poland, Europe, or the rest of the world.

Katarzyna Sanak-Kosmowska, PhD Michał Kosmowski
A word from Founders

Furthermore, we love to travel and we know how important is to feel safe and comfortable. That’s why we are doing our best to provide the best quality of services for reliable prices. We live in Krakow and probably we know every corner of our charming city – our goal is to share this knowledge with Krakow’s visitors. We provide airport transfers, shared and private tours and tailor-made services upon request – in our offer everyone will find something interesting. We cooperate with Krakow’s hotels, hostels and apartments. We also work with international travel agencies helping them to arrange their services in Poland. What else? MrShuttle also worked with Coke Festival in 2007 and Polish national football team as well as with various companies based in Poland.

We have fulfilled requirements for tour operating license which also allows us to organize sightseeing tours for groups. We are proud of our well-developed affiliation programme which is easy to implement into another website. For our partners, we offer comfortable and useful intranet platform where they can manage their bookings. For the convenience of our clients we offer on-line reservation system and a 24h/7 call center. Our office located in the Center of Krakow and it’s open 7 days/week – you can book your service a day before and it will be provided! All our staff speak English (including all drivers). We also speak Italian, French, Spanish and Portuguese. We are proud to announce that ALL our drivers completed a first aid course. All underwent training in first aid, appropriate responses at traffic accidents, and in the case of events such as heart attack or seizure. At the same time, all our cars are serviced at authorized automotive services and undergo regular safety checks. This therefore means that by choosing MrShuttle service you can count on a safe journey.

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