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2123 reviews
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What people are saying about us:

  • Anna Maria-Celeste profile avatar
    Anna Maria-Celeste
    ,
    Poland
    5
    5

    Great and friendly service. Quick booking, helpful support, and nice driver. Highly recommended!

  • Joyce profile avatar
    Joyce
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Definitely worth going to. We had not heard too much about the salt mines until we arrived in Krakow but are so glad we took this trip. It is a fascinating tour, our guide (Nik) made it especially interesting, he had the patience of a saint. His English is excellent and gave us a very entertaining tour of these mines. Be prepared to be surprised! Definitely recommend.

  • Catherine profile avatar
    Catherine
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    A very nice trip to go to and a great sight for the city of Krakow. Along with All the amazing things you can see in the Saltmine, you learn about the history behind it. The excursion was very well organized. We were picked up from our hotel on time, and our driver explained us about our visit. Our guide was also very nice and informative. Definitely worth the visit and the trip is highly recommended!

  • Natasha profile avatar
    Natasha
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Mr.Shuttle transport arrived on time & it was a great service from start to finish, same as many other times we have used Mr.Shuttle. The Salt Mine guided tour was wonderful. Plenty of stairs and plenty of walking so wear your comfy walking shoes. Highly recommended if you are interested in history as there is so much to learn.

  • Salena profile avatar
    Salena
    ,
    Belgium
    5
    5

    Amazing place to visit. You have to see it to believe how beautiful it is down below. Such a surprisingly good way to spend 5 hours.

  • Julia profile avatar
    Julia
    ,
    Netherlands
    5
    5

    Lovely guide and well organised. Tour. Well worth doing. Guide was very knowledgeable and answered all questions.

  • Sarah profile avatar
    Sarah
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    This was a great trip. The scenery along the way is lovely and the driver put a video about Auschwitz-Birkenau on to watch. The tour is done in a sensitive but informative way. Our guide was very knowledgeable. Lunch provided was lovely. The salt mine was interesting with cheap gift shop buys and delicious ice cream! Thoroughly enjoyed the whole day.

  • Kathleen profile avatar
    Kathleen
    ,
    Netherlands
    5
    5

    Very well-coordinated, accommodated my motion sickness request. The driver drove very nice, didn't feel too sick. The young tour guide at Auschwitz was a little difficult to understand and the salt mine was very interesting. Bring comfy shoes!!! Lots of walking!

  • Ian profile avatar
    Ian
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Excellent pickup, no waiting, was very punctual. Although Auschwitz was quite emotional. It was also very compassionate and informative too, excellent lunch. The salt mine was amazing, we had a really enjoyable day.

  • Rosalind profile avatar
    Rosalind
    ,
    Ireland
    5
    5

    Cannot tell you how fantastic this trip is. Transportation was clean and efficient. Highly recommend this company. Used them more than once.

  • Robert profile avatar
    Robert
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    A must-do if you visit Krakow. Booking the trip was easy and the trip was very professionally run. The transfer was very comfortable. It was very quick getting into Auschwitz with the guide who was also great and made the trip for me, giving us plenty of information and letting us take it all in. It was a very moving experience. The salt mine was very good also, and I would visit again. The whole day was good, it was a full day and I would consider both trips separately.

  • Niall profile avatar
    Niall
    ,
    Ireland
    5
    5

    Very sobering day, everyone should visit this site. Guide was excellent and obviously very passionate about the place. Very good tour, well organised and value for money. Would not hesitate to recommend.

  • Kim profile avatar
    Kim
    ,
    Netherlands
    5
    5

    Very well organised tour. The video on the minibus gave an excellent insight into what happened in the concentration camps and then the tour guide provided more details. Everything ran exactly to time, the minibus was comfortable and clean. Highly recommended.

  • Paul profile avatar
    Paul
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    The tour operator was very good and spoke brilliant English. The bus driver picked us up on time. Easy booked and confirmed with an email. Highly recommend!

  • Estelle profile avatar
    Estelle
    ,
    Netherlands
    5
    5

    The tour was very well managed, the transport was comfortable and the driver was very knowledgeable.

  • Gabriel profile avatar
    Gabriel
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Very well organized pickup was in time.

  • Judy profile avatar
    Judy
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    An amazing informative tour. Highly recommend it.

  • Chris profile avatar
    Chris
    ,
    Netherlands
    5
    5

    High recommend this trip!

  • Richard profile avatar
    Richard
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Picturesque landscape, beautiful castle, tasty lunch. Our driver was so polite and knowledgeable.

  • Tracey profile avatar
    Tracey
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Very picturesque place. Very pretty with plenty to see. Well organized.

  • Wilhelm profile avatar
    Wilhelm
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    High recommend!

  • Jennifer profile avatar
    Jennifer
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Knowledgeable guide! She was awesome. It's nice to learn more about Krakow.

  • Lucas profile avatar
    Lucas
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Professional guide, everything well organized.

  • George profile avatar
    George
    ,
    United States of America
    5
    5

    The pilgrimage was so well organized. Professional guide. High recommend.

  • Thomas profile avatar
    Thomas
    ,
    United States of America
    5
    5

    Everything excellent.

  • Christine profile avatar
    Christine
    ,
    United States of America
    5
    5

    A nice trip, to one of the most popular places in Poland for catholic. Well organized, professional guide, a delicious lunch.

  • Nora profile avatar
    Nora
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    World-class. Door to door service, professional guide, and driver. Comfy modern train and car. Perfect contact with the help-desk. I recommend MrShuttle.

  • John profile avatar
    John
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Worth money. Great organized, professional guide. We had a lovely day in Warsaw.

  • Pauline profile avatar
    Pauline
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Long day, but it was worth exploring another such beautiful city in Poland! Professional service, everything on time, well organized.

  • Guy profile avatar
    Guy
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    What's an amazing place. Highly recommend it to families with kids. You can swim, relax and have fun. The outdoor pools available in winter are gorgeous. The driver was kind and professional.

  • Gemma profile avatar
    Gemma
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    We spend there a nice time, have fun and relax. The driver was so polite and drive us smooth there and back to Krakow.

  • Ruth profile avatar
    Ruth
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    We had a great time. The best option for rest and relaxation. Comfy&clean van, kind driver! Top of the top.

  • Louise profile avatar
    Louise
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Communism was a sad part of history. Nowa Huta is a relict of this time. It worth visiting and learn more about this hard time to everyone how lived in a communist time in Poland.

  • Tom profile avatar
    Tom
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    You move back in time during an Amazing trip, a professional knowledgeable guide Mat, clean and comfy van. Need nothing more!

  • r0s492 profile avatar
    r0s492
    ,
    Poland
    5
    5

    I was very pleasantly surprised by a piece of an extremely interesting story. Apart from the fact that the trip itself is interesting, the guide tells it all in such a way that you want more and more :) Additionally, a ride from the center by an air-conditioned bus with a polite driver. I highly recommend it!

  • Angelo profile avatar
    Angelo
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    High recommend!

  • David profile avatar
    David
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    We had a great time! We tasted polish cuisine and delicious beer. Thanks to Thomas for a great service.

  • Miriam profile avatar
    Miriam
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Top. Delicious food, amazing flok show, a great museum. Everything with perfect service of Mr.Shuttle!

  • Susan profile avatar
    Susan
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Used for Zakopane. Great company, highly recommend.

  • Geldav profile avatar
    Geldav
    ,
    Australia
    5
    5

    We had been travelling through a number of cities and we were looking for something a little different. The Tatra mountains are stunning and Zakopane is a mountain tourist village nestled in the valley. We went by cable car to Gubalowka for a spectacular view over the valley. You could imagine what it would look like buried in a metre of snow. We ate a roll for lunch provided by KS overlooking the valley and then had a coffee and icecream from one of the many cafes. It was a sunny day and there were lots of people just sitting and enjoying the view. Our driver Jacob stopped at a number of places for photos on the way and the day also included a ticket to the top of the ski jump in Zakopane. There are little tourist pop ups behind the Cafes and at the bottom of the mountain there is a market as well. We were up the top for 1.5 hours but you could come down earlier and shop a bit. We fell asleep on the way back as it is along drive but the views were spectacular and we have some amazing photos and memories. We were well looked after by Jacob who got us there and back safely

  • Sue H. profile avatar
    Sue H.
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    From start to finish our day was great. Bart was a fab guide doing a great job of something that must be repetitive for him. Very friendly and knowledgeable. Definitely recommend this trip.

  • Alice profile avatar
    Alice
    ,
    Belgium
    5
    5

    Excellent trip, definitely worth it. Well organised, professional and efficient from start to finish. The guides were excellent. Highly recommended.

  • Barbara profile avatar
    Barbara
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    A great place. Great attractions, clean, safe. Perfectly organized.

  • Thomas profile avatar
    Thomas
    ,
    Ireland
    5
    5

    Great service of MrShuttle. A really great place! At the highest European level. Lots of attractions for both the youngest and those "a bit older". Everything worked out to perfection.

  • Meaghan profile avatar
    Meaghan
    ,
    United States of America
    5
    5

    Great fun! High recommend it to everyone.

  • Dave profile avatar
    Dave
    ,
    Ireland
    5
    5

    Great experience!

  • Myrna T profile avatar
    Myrna T
    ,
    United States of America
    5
    5

    I am impressed with Krakow Shuttle because of ease in making reservations and instant confirmation. What I really like about them is that I have the option of paying upfront online during reservation or just giving the payment to the driver. this is very important because it does not tie you up especially when plans change. I would especially commend our driver Maciej. He is very pleasant, professional, fun, speaks English very well, and knows a lot of things - like where to buy Polish Pottery, amber, and authentic Polish Restaurants. I would like to thank Krakow Shuttle for a wonderful experience in Krakow!

  • Jayne profile avatar
    Jayne
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Great organization, amazing landscape view, picturesque scenery during Dunajec River Rafting. High recommend!

  • Nuikulana profile avatar
    Nuikulana
    ,
    United States of America
    5
    5

    This trip makes for a long day, but after touring the horrors of Auschwitz-Birkenau, the beauty and wonder of the salt mine was perfect. The purifying nature of salt was also much appreciated.

  • Kymberlou profile avatar
    Kymberlou
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    A very informative and educational tour, I booked this at 6 pm Friday evening, it was confirmed by 7.30 pm and we were picked up from our hotel the next morning. 100% recommended! Thank you.

  • Kamil Kluczewski profile avatar
    Kamil Kluczewski
    ,
    Poland
    5
    5

    Informative and passionate guide. Perfect organisation!

  • Kamil Kluczewski profile avatar
    Kamil Kluczewski
    ,
    Poland
    5
    5

    Great tour, friendly driver and spotless vehicle!

  • Ewallacelegg profile avatar
    Ewallacelegg
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Our driver was awesome. The instructor at the range was fantastic - made us feel welcome and safe, and gave us the right info to make sure we had a great time and felt confident having a go. We were a party of two females and didn't feel out of place in the slightest. It was a great experience and I'd do it again!

  • Lara H profile avatar
    Lara H
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    This was a very moving trip, we were very lucky to have a very knowledgeable and empathetic tour guide. I would recommend this trip and we learned a lot but it is a deeply thought-provoking and emotional experience

  • Ryan D profile avatar
    Ryan D
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Tour was as organized as it stated on the website. Auschwitz - Birkenau is an absolute must-visit for any human being if you can as it is essential to see, pay your respects, and educate yourself. The guide was fantastic and honest!

  • Nicola profile avatar
    Nicola
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Extremely informative, excellent guide very knowledgeable she brought humor to the experience and fantastic carvings. Worth going I would also like to add that the transport gentleman was excellent Paul I believe his name is very polite helpful and funny on all trip was great.

  • Alan profile avatar
    Alan
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    The trip was fascinating and well worth doing. Our guide Marec was excellent, giving a full explanation of everything and was very witty, making us laugh a lot.

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