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← Auschwitz-Birkenau Guided Tour — Skip the Line
Auschwitz-Birkenau Guided Tour — Skip the Line — Reviews
4.9 4.9/5 · 269 reviews · page 1/14
Travellers say
Reviewers consistently praise this tour, run by Mr Shuttle/Krakow Shuttle, highlighting hotel pick-up and drop-off, punctual, clean minibuses, friendly English-speaking drivers and knowledgeable, respectful guides who covered Auschwitz-Birkenau's history. Many describe it as harrowing but essential, note skip-the-line entry with little queueing, and recommend the optional packed lunch. Travellers warn of early starts and lots of walking and stairs. Some booked the salt mine, also rated highly. Complaints were rare: one traveller expected self-guided but joined a group and wanted more time, and one received no notice of a changed pickup time.
AI-generated summary based on verified customer reviews.
United Kingdom of Great Britain and Northern Ireland
Frank was our driver for the day,absolutely amazing,his knowledge was phenomenal on route to our destination,everything from pick up to return was spot on
United Kingdom of Great Britain and Northern Ireland
Right from booking the trip to being picked up and being dropped off, the service was amazing, our tour guide, was very informative about everything, I will defiantly be booking other trips with this company in the future
Australia
Had a great day our guide was very knowable I learnt a lot. The driver's where very helpful and courteous. Thank you for the Day.
United Kingdom of Great Britain and Northern Ireland
Brilliant service, Tomas was our guide and he was lovely, informative about what would happen on our visit, stayed with us till the staff took over our tour and communication of meet points was very organised. After the tour was complete Tomak was happy to take us wherever we wanted to go within the city. Would recommend to anyone.
United Kingdom of Great Britain and Northern Ireland
I was very pleased with the great efficient service from Mr Shuttle. They kept me informed with pick up times etc. the driver was really good and professional , will definitely use the services again the next time we visit Krakow
United Kingdom of Great Britain and Northern Ireland
Tomasz was very helpful and friendly. The Shuttle arrived and left on time. I ordered a packed lunch was was very nice and lots of it. I would recommend Mr Shuttle.
United Kingdom of Great Britain and Northern Ireland
Excellent trip, our driver Frank was very friendly and knowledgeable. Tour guide for the tour was also really good.
United Kingdom of Great Britain and Northern Ireland
Everything was handled professionally, I was notified by text about my collection. Everything went extremely smoothly. I will definitely be using mrshuttle for all my future trips.
United Kingdom of Great Britain and Northern Ireland
You did great, informed all the way and very prompt, your drivers are a credit to you, very polite and never a problem asking any questions We did 3 trips with you and can positively recommend your service, we will be back to do Zakopane and can’t wait 1st class service, thank you
United Kingdom of Great Britain and Northern Ireland
Very well organised and will use Mr Shuttle tours next year when we revisit Krakow. Excellent communication, friendly and humorous driver and we were kept well informed of pick up times etc. First class service!!
Ireland
Very professional company From pick up to drop off everything went like clockwork Highly recommend
United Kingdom of Great Britain and Northern Ireland
We booked our visit to Auschwitz-Birkenau online a couple of months before we arrived in Poland. From start to finish the service received was brilliant, great at communicating prior to arrival and the driver who picked us up and took us to Auschwitz-Birkenau was lovely. Absolutely fantastic, will definitely be booking more trips with you in future visits and highly recommend.
United Kingdom of Great Britain and Northern Ireland
Very well organised and professional. I would highly recommend mrshuttle.
Finland
We had great and eye-opening trip to Auschwitz-Birkenau, and our driver (Łukasz?) was amazing! Everything went smoothly and we were informed very well. Also our guide was great!
United Kingdom of Great Britain and Northern Ireland
Absolutely perfect tour. Our bus driver was fantastic.... the tour guide we had was so so professional and was lovely. A tour I think everyone should experience... very emotional but very educational... Thankyou..
United Kingdom of Great Britain and Northern Ireland
Well organised. Kept up to date with information .
United Kingdom of Great Britain and Northern Ireland
Fantastic service . Really well organised.
United States of America
Very informative, efficient, organized , and friendly
United Kingdom of Great Britain and Northern Ireland
This is the second time we have used Mr Shuttle for an excursion and I wouldn't hesitate to use them again. The driver was fantastic and picked us up from our accommodation at the time sent to us. The guide provided at Auschwitz and Birkenau was really knowledgeable about the history of the camp and extremely passionate about the subject. It is a hard place to visit but it's a must see. Both tours I have done here with Mr Shuttle have been good but very different and we have seen and learnt new things each time. Next time we are in Poland I will be booking with Mr Shuttle again. Thank you 😀
United Kingdom of Great Britain and Northern Ireland
Fantastic trip. Great driver and guide.