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← Auschwitz-Birkenau Guided Tour — Skip the Line
Auschwitz-Birkenau Guided Tour — Skip the Line — Reviews
5.0 5.0/5 · 144 reviews · page 1/8
Travellers say
Reviewers consistently praise this tour, run by Mr Shuttle/Krakow Shuttle, highlighting hotel pick-up and drop-off, punctual, clean minibuses, friendly English-speaking drivers and knowledgeable, respectful guides who covered Auschwitz-Birkenau's history. Many describe it as harrowing but essential, note skip-the-line entry with little queueing, and recommend the optional packed lunch. Travellers warn of early starts and lots of walking and stairs. Some booked the salt mine, also rated highly. Complaints were rare: one traveller expected self-guided but joined a group and wanted more time, and one received no notice of a changed pickup time.
AI-generated summary based on verified customer reviews.
United Kingdom of Great Britain and Northern Ireland
Amazing tour. Driver was excellent, on time and polite. Tour guide was amazing, so knowledgeable and respectful. You can tell he is really passionate about Auschwitz and knows his stuff. Can answer any question you ask him.
Australia
It was excellently planned with very punctual pick up from the hotel. The driver was very capable and made you feel at ease as a passenger The tour guide was very informative and made sure all participants were engaged in the experience I would thoroughly recommend the tour
United States of America
Wonderful guide and driver. Micheal and Peter were awesome !
United Kingdom of Great Britain and Northern Ireland
Tour was very well organised and ran very smoothly. Great communication from our driver who was very polite and punctual.
United Kingdom of Great Britain and Northern Ireland
Fantastic company for all your tours, I would highly recommend , great staff, very informative, loved it! Thank you for making our holiday great!!! 😊
United Kingdom of Great Britain and Northern Ireland
Excellent tour. Obviously very disturbing at what happened but the Museum Tour Guide was brilliant and compassionate. Good small and comfortable bus. Good driver. Not too large a group. Would highly recommend. Picked up from hotel.
United Kingdom of Great Britain and Northern Ireland
Very good service, driver was already outside our Hotel before pick-up time, some of the other passengers were loud and rude, but I can't blame MrShuttle for that. Service and instructions along the day were excellent.
United States of America
The pick up went smoothly and the trip to and from Auschwitz was pleasant. Our driver was very nice and shared some useful information about Poland and polish food. The packed lunch was also pretty good! I would definitely recommend Mr. Shuttle to others and will book again if I'm in Poland!
United Kingdom of Great Britain and Northern Ireland
Pickup on time, nice small group comfy ride
United Kingdom of Great Britain and Northern Ireland
Would definitely recommend MrShuttle! From booking we were kept up to date and it was such a quick and easy process! Emily, our driver, was helpful and friendly and went above and beyond to ensure our trip went smoothly! The whole day was explained and having the reassurance off Emily was appreciated! I would recommend booking your guided tour of Aushwitz & Birkenau with this company, my partner and I got everything we needed from the day
United Kingdom of Great Britain and Northern Ireland
Well planned & enjoyable from start to finish.
United Kingdom of Great Britain and Northern Ireland
A fantastic tour from start to finish- very well organised & very little queuing which is unusual. We changed our pick up address the day before & this was no problem. The tour guide was clear & very informative.
United Kingdom of Great Britain and Northern Ireland
Amazing service to the tour very professional. Amazing tour guide very knowledgeable had a really good time
United Kingdom of Great Britain and Northern Ireland
Very great tour n drivers were brilliant x
United Kingdom of Great Britain and Northern Ireland
Highly recommend if you want to visit Auschwitz-Birkenhau. Kept up to date on pick up time from the evening before and picked up on time. Excellent comfortable transport to and from. We watched a film on Auschwitz which set the somber tone for what was to come. The guide who did our tour was very knowledgeable and we learnt a lot about the conditions there. The cruelty of what happened is heartbreaking. Everyone should visit at least once in their lifetime and I recommend a tour with Mr Shuttle to do this.
United Kingdom of Great Britain and Northern Ireland
Have used Mr Shuttle twice now, on both occasions it was a well organised trip. Really friendly drivers and highly informative guides. Also easy to book on line.
Sweden
Reliable service. They pickup us up exactly as they said. Comfortable ride and they showed us and explained everything. They gave us a real good experience. The day before I got sms and mail confirming the pickup time.
New Zealand
We would highly recommend using Mr Shuttle when booking a tour to Auschwitz-Birkenau. Everything runs very smoothly from the booking process to being dropped off back at your accommodation. Our tour guide was extremely knowledgeable, you learn so much from this tour. My husband and I took a long time to actually decide to do a tour of Aushswitz-Birkenau as we were concerned about the emotional toll it may have. We don’t regret going at all. It was of course very difficult to get your head around why and how this ever happened. The immense suffering should never be forgotten, we can’t even begin to imagine what it must have been like …..
United Kingdom of Great Britain and Northern Ireland
Can't speak highly enough of the team, after my error at original tine of booking they were in touch to resolve the error. So from being collected fron the door, a well organized trip and being dropped off at the end of day, at every step we were fully informed what was happening. Clever use of lanyards to identify the group and comfy transport. Would highly recommend this company, dont trawl the internet and use this company. I will definitely use this company again when we return to Poland.
United Kingdom of Great Britain and Northern Ireland
Brilliant service from booking to returning to the hotel. Great communication, brilliant drivers and guides. Thank you well done to you all