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← Auschwitz-Birkenau Guided Tour — Skip the Line
Auschwitz-Birkenau Guided Tour — Skip the Line — Reviews
4.9 4.9/5 · 269 reviews · page 3/14
United Kingdom of Great Britain and Northern Ireland
From the moment of getting into the minivan, to being dropped off again in the afternoon, it was so well organised. We were picked up at 6:20am around the corner from our apartment. We picked up another couple of people in Kraków and then made our way to Auschwitz while watching a very eye opening documentary on the tv inside the minivan. We got to Auschwitz I around 8am, with our tickets booked for 8:40am. This meant we could use the facilities and have a coffee before entrance. We had our own tour guide who walked through everything with us. Everything was well explained and even she still teared up at certain points throughout the tour. It was all very overwhelming and you just can’t imagine that this all actually happened. Standing and walking there brings it home and makes it real. Auschwitz I took us around 1 hour 45 minutes to walk around. After Auschwitz I, we went to Birkenau. This is only a couple of minutes away. The driver waited there as well and this tour took around an hour with the same tour guide. We then had a little break to eat or drink something before driving back to Kraków. All in all very well organised and will definitely book with Mr. Shuttle again and will recommend it to anyone who goes.
United Kingdom of Great Britain and Northern Ireland
5 star service. We were informed of our departure time the day before, with reminders, and the driver was absolutely on time. The organisation at Auschwitz was perfect. Our driver took us directly to our English speaking guide and fully explained the procedure. He was then waiting to take us on to Birkenau, again no problems. He took us directly to our guide again and made sure that we were all ready for the tour. After the tour he was waiting at the restaurant and provided lunch to those of us who had ordered it. Lunch was excellent, pasta salad, ham salad roll, chocolate biscuit and bottled water, really good value for money. After the trip he returned us to our hotel and wished us a good remainder of our holiday. Can’t fault Mr Shuttle at all and would definitely recommend.
United Kingdom of Great Britain and Northern Ireland
Very good trip learning so much history. A trip that I will never forget. Our driver was fantastic and so helpful.
United Kingdom of Great Britain and Northern Ireland
What a memory It will live with us always
United Kingdom of Great Britain and Northern Ireland
Very well looked after by Mr Shuttle, on time, friendly, well organised, driver 1st class, highly recommend
United Kingdom of Great Britain and Northern Ireland
A very emotional tour but well worth the visit . We booked with Mr Shuttle and I would 100% recommend this company . We were picked up outside our hotel at the time stated 6.40 and transported to Auschwitz-Birkenau in a comfortable coach , our tickets had already been purchased thru the booking . The tour was a few hours long because after Auschwitz you go to the Birkenau site which is a little journey further down the road . A meal was provided by the company if you paid the little extra money ( which we did ) or there is a cafe / restaurant to get something to eat . Afterwards we were dropped off back at our Hotel. All I would say is if your not very fit ( which we aren't) don't do the full day of Auschwitz-Birkenau and then the Saltmines which some of our group did , it is exhausting, we did the Saltmines the next day . All in all Mr Shuttle's Tours are a excellent company and if we go back to Poland I would use them again and also I would use them for the pick up and drop off to the Hotel because the company we used unfortunately were not great .
United Kingdom of Great Britain and Northern Ireland
Picked up on time by Frank, very smooth journey and organisation with the tickets and guide throughout. The educator was excellent although the subject matter is of course devastating and upsetting. I would recommend Mr Shuttle for this tour.
United Kingdom of Great Britain and Northern Ireland
I would highly recommend Mr Shuttle to book your tour. We booked to go to Auschwitz and the day was seamless. We were kept up to date the day before with exact pick up time and information. Our driver collected us on time from our hotel on the morning of our trip and was polite and friendly. We were then handed over to an excellent and informed tour guide. Excellent customer service, thank you very much!
United States of America
My wife and I were proud to be a part of this tour in our first trip to Poland, its an experience everyone should partake. Hard to say we "enjoyed" it, such harrowed, horrific history. However, it left us both with memories we'll never forget, and honoring all the lives lost will in some way let them continue on. Thank you.
United States of America
We had a great experience with MrShuttle! Our group had 21 people of all ages. Door to door service was so helpful, and the van was comfortable. Our driver Dominik helped us with schedules, timing; and meeting places. The Auschwitz-Bierkenau tour itself was very organized, with adequate restroom breaks and opportunity to rest or have a snack. There is a lot of walking, so for the Bierkenau portion, it was nice that there was an area for a few of our attendees to rest while we continued. On a sunny day, sunscreen and hats are useful. Our guide Teresa taught us so much. Adding the lunchbox option was also a good choice for our group. From beginning to end, this was an excellent experience, and we all feel very moved by it.
United States of America
This tour was extremely organized, well planned, and on time. The scenery along the bus route was beautiful, and the tour guides were very knowledgeable and informative. We also had the option of lunch at an additional cost, which was convenient and well worth it. I will definitely tour with them again.
United Kingdom of Great Britain and Northern Ireland
Fabulous tour and service! Picked up on time, comfortable travel both ways with a friendly driver (Matthews) Booked a lunch with the package which was very nice. Wonderful guide for the tour (Barbara) who was incredibly knowledgeable and communicated very well throughout, pointing out where it was/wasn't appropriate to take photos etc and giving a detailed history of Auschwitz/Birkenau as we walked. All in all a very good service from Mr Shuttle, highly recommended by us!
United Kingdom of Great Britain and Northern Ireland
Good communication , pleasant drivers , very well organised and on time .
United Kingdom of Great Britain and Northern Ireland
It was not an easy experience but really facilitated by Mr Shuttle. pleased I and my husband went … good guide and the extra input from our driver interesting. Also not having to queue but skip the queues as shuttle organised everything
United Kingdom of Great Britain and Northern Ireland
Fantastic service from star to finish, superb 👍
United Kingdom of Great Britain and Northern Ireland
Excellent well organised trip
United Kingdom of Great Britain and Northern Ireland
Cannot recommned highly enough. We were let down by a different company on Wednesday for a Saturday trip and Mr Shuttle still got us there on Sunday, booking was easy, communication was excellent, pick up was exactly on time as was our return which was important as we were tight on time for our flight and the organisation at the camp was perfect. You do not need to look anywhere else - these are the people to use.
United States of America
Well done. Very early start - 5:45 am - but worked out well. On time, careful driving. The tour itself was sobering, painful, and a necessary reminder of what can never be permitted to occur again.
United Kingdom of Great Britain and Northern Ireland
We were well looked after buy our excellent driver Emily (Apologies if I have spelt this wrong).. She was brilliant from pick up to drop off. Tour was well arranged, I have used Mr Shuttle before and would not use anyone else :)
United Kingdom of Great Britain and Northern Ireland
A very well organised tour, at every step from communicating pick up time to drop off afterwards cannot be faulted. We also booked the packed lunch as an extra and it was definitely worth it. I would definitely recommend Mr Shuttle for anyone thinking of doing this tour
