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← Wieliczka Salt Mine Tour
Wieliczka Salt Mine Tour — Reviews
4.9 4.9/5 · 136 reviews · page 1/7
Travellers say
Reviewers overwhelmingly recommend the Wieliczka Salt Mine, praising knowledgeable, often humorous guides, the impressive salt sculptures, chambers, lakes and the carved chapel, plus smooth hotel pickups and good communication. Many note the underground scale and history are fascinating. Several caution there is extensive walking and many stairs, making it unsuitable for wheelchairs or those less physically fit. A few mention arriving too early for the tour slot, minor delays, or feeling slightly rushed when another group interrupted. One traveller complained about an aggressive, honking shuttle driver, and one noted guide quality can vary.
AI-generated summary based on verified customer reviews.
United Kingdom of Great Britain and Northern Ireland
Pick up seamless Excellent guides very knowledgeable excellent drivers and trip Good value for money Highly recommend
Ireland
My brothers and i took the tour on Sunday 27th. We throughly enjoyed the experience. Communication on pick up was fantastic and pick up was on time, Our driver was so friendly and helpful. 100% recommend Mr. Shuttle tour operator. The easiest experience i have had from booking to drop off after the tour
United Kingdom of Great Britain and Northern Ireland
The driver arrived at the time he said he would and our experience was real good. Got dropped off and was directed to the square .
United Kingdom of Great Britain and Northern Ireland
First class service. Thank you.
United Kingdom of Great Britain and Northern Ireland
Excellent service, easy to book online, driver spot on with timings, thank you .
Canada
The last message I received said we'd be picked up at 0800, compared to several earlier times in previous emails. Luckily, went to the pick-up spot 10 minutes early as Yaro was there a minute later. He explained how the time together would proceed in a friendly, competent manner and drove very well. At the site, he took the time to explain how to get back if we were brought to another elevator site which I was grateful for as a few years ago, when I did this your, that's where six of us became a little lost as that had not been explained. Overall, a great experience, not the least being our driver's kindness and humour.
United Kingdom of Great Britain and Northern Ireland
Definite 5 star service. Received messages day before trip confirming pick up time. Driver was absolutely on time. He took us directly to the Salt Mine, explained that the exit to the mine was a short distance from the entrance and advised us to drop a pin on Google Maps so that we would be able to make our way back to him when the tour finished. He then walked us to our English speaking guide and made sure we all had the relevant headphones. After the tour, on the way back to our hotel, he made a short detour to show us where the Ghetto was situated and showed us the remains of the Ghetto wall. He also showed us the Jewish monument with the chairs. Excellent service and would highly recommend.
United Kingdom of Great Britain and Northern Ireland
Being picked up then dropped off at our Krakow apartment was wonderful. Our driver gave clear instructions. The tour itself was very interesting and enjoyable. Our only criticism would be that the group size was too big which made it difficult to see things properly during the tour.
United States of America
We are very pleased with our visit to the Salt Mines with Mr Shuttle. They are a very patient and professional company, and able to accommodate my many questions and requests. We had 17 people in our group. Door to door service was such a luxury, and made the trip easy for our older travelers. Our driver was very patient with us, and we appreciate how he was there to organize our tickets, timing, and meeting point. I definitely recommend Mr Shuttle!
Norway
Excellent service and a well organized transfer!
United Kingdom of Great Britain and Northern Ireland
Thoroughly enjoyed the Salt Mines and found Mr.Shuttle to be 100per cent reliable. Kept us informed of the hotel pick up time. Arrived on time. Friendly driver. Everything was perfect and would not hesitate to recommend your Company in the future. Thank you for making everything so easy for us
United Kingdom of Great Britain and Northern Ireland
Brilliant tour and a brilliant company to book with , it was all very straightforward with messages to say what time we were to be picked up at our hotel and all the details for the trip. I highly recommend Mr Shuttle for any tours , excellent company .
United Kingdom of Great Britain and Northern Ireland
We had a fantastic and very enjoyable trip. Our driver Lukaz was so good and very helpful and friendly.
United Kingdom of Great Britain and Northern Ireland
Absolutely brilliant from pickup up at hotel to being dropped back at our hotel. We highly recommend not only the Salt mines tour but also Mr Shuttle excellent service polite and friendly drivers.
United Kingdom of Great Britain and Northern Ireland
Brilliant, I totally get why people rave about this place. I would honestly recommend both the trip and Mr Shuttle to anyone. It seems to be very important to them that you have a good time and that reflects in the service.
United Kingdom of Great Britain and Northern Ireland
First class service, highly recommend, very professional & excellent service
Afghanistan
Excellent tour and our driver Lucas was lovely. He explained the details and kept us updated along the drive. He even bought us a pretzel to eat after the mine tour as we wouldn’t have time to buy our own. Being picked up from our hotel was great. Would highly recommend your company to our friends & family.
United Kingdom of Great Britain and Northern Ireland
Communication was really good, small group tour with 8 people in a comfortable mini bus. Driver was polite and helpful and waited for members of the group who were still eating in the onsite restaurant. The Salt Mine trip was exceptional and a definite must if visiting Krakow. Wouldn’t hesitate to recommend.
Australia
We had a great day seeing Schindlers factory and the amazing salt mines. Our driver/guide was professional and friendly ensuring we were looked after throughout our planned visits. The communications from start to finish was timely and informative. The van was comfortable and clean. We had a great day seeing the venues. Mr Shuttle is we found to fantastic to deal with.
United Kingdom of Great Britain and Northern Ireland
I booked two trips through Mr Shuttle, one at Auswitz and the Salt Mines They were excellent and very well run, picked up on time and drivers very friendly Would use Mr Shuttle again