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← Auschwitz & Wieliczka Salt Mine — Full Day Combo Tour
Auschwitz & Wieliczka Salt Mine — Full Day Combo Tour — Reviews
5.0 5.0/5 · 196 reviews · page 1/10
Travellers say
Reviewers consistently praised the punctual, door-to-door hotel pickups, clear communication via text and WhatsApp, comfortable clean vans, and a bus video introducing Auschwitz. Travellers described knowledgeable English-speaking guides at both sites, efficient queue-skipping, and a generous, tasty packed lunch. Many found Auschwitz-Birkenau moving and sobering, while the salt mine was beautiful and uplifting, and rated the tour good value. Several noted it is a long day with an early start and warned of extensive walking and many stairs, unsuitable for limited mobility; one found a young Auschwitz guide hard to understand.
AI-generated summary based on verified customer reviews.
United Kingdom of Great Britain and Northern Ireland
A very well organised trip with a very helpful and friendly driver.
United Kingdom of Great Britain and Northern Ireland
Everything about this tour was seamless, from booking to the final drop-off. A huge shoutout to our driver, who was fantastic. Not only was he an excellent safe driver, but his friendly attitude and helpfulness added so much value to the trip. It made the entire journey comfortable and highly enjoyable. We will definitely book with Mr Shuttle again! Only niggle we had was the broken seats on the bus and an hour earlier than first told for pick up…this trip was however value for money and as I said before, seamless.
United Kingdom of Great Britain and Northern Ireland
The tour of Auschwitz was moving and sensitively delivered by our skilled tour guide, Isabela. The experience was informative and emotional. The shuttle bus service was slick, and allowed us to enjoy the experience without hassle. The Salt Mines were spectacular.
Poland
Amazing from start to finish
United Kingdom of Great Britain and Northern Ireland
I booked mr shuttle for airport pick up and tours. Amazing service and great staff, I will be definitely booking again with mr shuttle when I'm back. Thanks again.
United Kingdom of Great Britain and Northern Ireland
Absolutely amazing from start to finish,we opted to go the full day to Aushwitz and the Saltmine’s,from pick up to drop off it was very well handled, from whatsapp msgs to say what time to be collected etc. Our driver Tomasz was such a helpful friendly man too nothing was a bother to him. We had a packed lunch too which was lovely too,I requested a vegetarian option and that was awaiting at lunch time aswell,it was beautiful.Highly recommend this company as we spoke to alot of people we met in Krackow and there tours had been cancelled last minute and had no other chance of rebooking due to high numbers that had been prebooked months ago. So thankfully we booked correctly with Mr.Shuttle and we weren’t let down and it all went so smoothly,will defo use again when coming to Krackow,thanks again!
United States of America
Our tour of Auschwitz was very informative and well done covering such a dark horrific part of history, lunch was just the right amount, and the salt mine tour was very interesting.
United Kingdom of Great Britain and Northern Ireland
Really well organised trip from start to finish. It was a long day as we were picked up at 05.30 and returned at 17.30 but it was worth it. We chose to have the packed lunch and it was very welcomed. We would definitely use Mr Shuttle again
Australia
I am so glad we did both locations on the one day - there was plenty of time without rushing and we got back to our hotel just after 5pm. I also opted to include lunch which was really good.
United Kingdom of Great Britain and Northern Ireland
Shock of very early start but after that it was a good trip - the guide at Auschwitz was very informative and made it very interesting. The Salt Mines were fantastic, the guide was funny and interesting.
Australia
We thoroughly enjoyed this tour. Our driver/guide Marek facilitated vibrant conversation within our tour group and we learnt a lot about everyday Polish culture from him. The lady that took us around the camps had 23 years of experience at guiding people around these incredible/sobering places and we could not have asked for someone more expert. The salt mines were stunning - much better than our expectations - with incredible chambers and carvings the highlight. We had a full 12 hours of entertainment!!
United Kingdom of Great Britain and Northern Ireland
A fantastic trip, and a big thank you to our guide/ driver Thomas for his positive energy and organisation skills. Really enjoyed, very well organised and would def use again. Thanks
United States of America
Our driver was wonderful. He spoke great English. He was a good driver and very clear with instructions.
United Kingdom of Great Britain and Northern Ireland
Absolutely spot on!! Was recommended by a friend so knew we could trust Mr shuttle because you read about so many other companies cancelling tours, glad ours went ahead.. Mr shuttle went above and beyond, explains everything in what's happening, moves you along the queue, looks after you, waits so you can see them, very helpful, plenty of messages letting you know what is happening
United Kingdom of Great Britain and Northern Ireland
From the very beginning the communication from Mr Shuttle team was excellent Prompt on time collection from hotel. A special thank you to Tomek who gave excellent detailed itinerary for the day ahead. All was as described in booking information. Highly recommend
United Kingdom of Great Britain and Northern Ireland
Great communication throughout, picked up on time by Tomaz who was very informative throughout the day. Guides on the tours were excellent. Would highly recommend
United Kingdom of Great Britain and Northern Ireland
Fantastic service, I would highly recommend Mr Shuttle and will tell any of my friends going to Krakow to book through Mr Shuttle.
United Kingdom of Great Britain and Northern Ireland
Communication was very good and our driver picked us up from outside the hotel at the time stated..really glad we did both the Aushwitz and Salt mine tour on the same day even though it was a long day..lunch provided was good and couldn't fault anything. Our driver was very helpful too.
United States of America
We did the long Auschwitz and Wieliczka Salt Mine tour which took about 12 hours. It was a long day but so worth it. Mr. Shuttle guide Tomash (sp?) was excellent, professional and friendly. He doesn’t provide the tours as each of these attractions provides guided tours themselves. Tomash picked us up from our hotel, did all the driving, organized the group to get into the attractions, coordinated with the tour guides, provided our lunches (we paid for bag lunches with the tour and thought that it was well worth it), told us where to meet him after each tour, and dropped us off at our hotel at the end of the day. He made the whole process seamless and easy. I highly recommend this tour with Mr. Shuttle.
Iceland
Absolutely first class service as always. Would not consider using anyone else.