← Auschwitz & Wieliczka Salt Mine — Full Day Combo Tour

Auschwitz & Wieliczka Salt Mine — Full Day Combo Tour — Reviews

5.0 5.0/5 · 89 reviews · page 1/5

Travellers say

Reviewers consistently praised the punctual, door-to-door hotel pickups, clear communication via text and WhatsApp, comfortable clean vans, and a bus video introducing Auschwitz. Travellers described knowledgeable English-speaking guides at both sites, efficient queue-skipping, and a generous, tasty packed lunch. Many found Auschwitz-Birkenau moving and sobering, while the salt mine was beautiful and uplifting, and rated the tour good value. Several noted it is a long day with an early start and warned of extensive walking and many stairs, unsuitable for limited mobility; one found a young Auschwitz guide hard to understand.

AI-generated summary based on verified customer reviews.

  • Laurie Tangolis profile avatar
    Laurie Tangolis
    ,
    Afghanistan
    4
    4

    The tours were great. However, the amount of walking was not expected and the tours were a bit long. We weren't prepared to do the amount of walking required.

  • Vera Emerson profile avatar
    Vera Emerson
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    My daughter and I visited Auschwitz/Birkenau & Salt mines in July 26. It’s an incredibly sad surreal place you can almost feel the pain in the eeriness of the place, a very moving experience especially to my 16 year old history buff daughter. I chose to visit salt mines and Auschwitz/Birkenau on same day with hotel pick up and guides as I have slightly limited walking mobility at present after an operation and use the aid of a stick to walk. Our driver Becca was fantastic on time and very polite and never once did I feel rushed or didn’t know where / what we were doing. The tour guides I can’t praise enough at the salt mines very polite and knowledgeable. At Auschwitz/Birkenau our guide Michael was fantastic & knowledgeable I know the guides have a time limit but at no point did Michael rush me, he was a perfect gentleman. I did not miss any thing he asked me all along the way if I was ok, yes there were steps and rocky paths but I managed quite well with a stick and didn’t hold the group up. All in all a very memorable once in a lifetime experience which I Highly recommend. Vera Emerson review photo Vera Emerson review photo Vera Emerson review photo Vera Emerson review photo Vera Emerson review photo

  • Daniella Peltz profile avatar
    Daniella Peltz
    ,
    United States of America
    5
    5

    The tour guide for Auschwitz did an impeccable job; she was informative, knowledgeable, and found just the right tone for such a serious and sensitive subject matter. Our driver was professional, skilled and friendly. Overall a neat perfect day. Thank you!

  • Nonna Nurmi profile avatar
    Nonna Nurmi
    ,
    Finland
    5
    5

    The driver picked me up on time, they spoke good English, and took very good care of us the whole day. The packed lunch was big enough. Everything was super! Please believe when they write that there are a lot of stairs and walking: we walked 15000 steps on the day and it is not suitable for someone with a walking stick!

  • DEREK HARKNESS profile avatar
    DEREK HARKNESS
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    Great tour. Very knowledgeable English speaking guide at all locations. Drivers on time. Managed to pack a lot into one day. Highly recommend.

  • Katarzyna witkowska profile avatar
    Katarzyna witkowska
    ,
    Poland
    5
    5

    Quick and efficient delivery. Very friendly drivers. Everything elegantly arranged.

  • Emma Litster profile avatar
    Emma Litster
    5
    5

    Our driver was great and our tour guide round Auschwitz was extremely knowledgeable and guided the tour with the upmost respect. She was absolutely fantastic. The saltines were very interesting, again our guide was extremely knowledgeable. Would highly recommended both tours.

  • Nicola Thomson profile avatar
    Nicola Thomson
    5
    5

    Great trip from start to finish....... very well Organised and kept you up to date on pick up Times etc.

  • Tina Gardiner profile avatar
    Tina Gardiner
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    I had a fabulous time, Tomasz was fabulous from start to finish, and our tour guide Anna was amazing. Both very friendly and professional. Salt mines amazing, beautiful. Again our tour guide for the salt mines friendlyand fun. Thank you to everyone involved that made my holiday so special 🙂 Tina Gardiner review photo Tina Gardiner review photo Tina Gardiner review photo

  • Sally Lippiatt profile avatar
    Sally Lippiatt
    ,
    United Kingdom of Great Britain and Northern Ireland
    5
    5

    What an amazing service. We were collected by a mini bus & taken to a central meeting point. Tomasz then took us for the day. He was so helpful & friendly, we knew exactly where we needed to be & when & had plenty of free time for refreshments. We will be recommending Mr Shuttle to everyone & will definitely be back to explore more with you. The amount of great places we were able to visit & how well organised it was, we were so happy with everything. Great value for money too. Thank you all so much.

  • Norman D. profile avatar
    Norman D.
    5
    5

    Booked a day trip to Auschwitz and salt mines. Received a text and a WhatsApp the night before confirming time of pickup and also same again an hour before collection. Arrived 10 mins after approx time, bus comfortable. Good communication and customer service. Would recommend. Thank you to Tomas our driver.

  • Karol Piekutowsky profile avatar
    Karol Piekutowsky
    ,
    United States of America
    5
    5

    Recommend.

  • Nicky P. profile avatar
    Nicky P.
    5
    5

    Mario took the tour of Auschwitz-Birkenau and was extremely knowledgeable and one of the best tour guides we have ever had! The Salt Mines tour was also amazing just be prepared for a lot of steps/walking.

  • Lee B. profile avatar
    Lee B.
    5
    5

    Full day with two activities that produce very strong emotions. Auschwitz shows how deadly humans can be, Salt mine shows how creative humans can be.

  • Clive B. profile avatar
    Clive B.
    5
    5

    Krakow Shuttle Tours are a brilliant company, I booked the tour to Auschwitz and the Salt Mine one month in advance, and was told I'd receive further details the day before.

  • Susan S. profile avatar
    Susan S.
    5
    5

    Transportation was perfect, the guides through the salt mines and Auschwitz were also great!

  • Val F. profile avatar
    Val F.
    5
    5

    I made the booking online, and for 70 Euros, I could visit Auschwitz and the Salt Mine both. Lunch, hotel pick up and drop off were also included in the tour price. I had a confirmation email me shortly after the booking and the night before the trip I received a text with the exact time of my pickup. 0815: I was picked up outside my hotel by one of the guides from Krakow Shuttle, exactly on time.

  • Charlie P. profile avatar
    Charlie P.
    5
    5

    Tomasz was friendly, on time, and with booking the Auschwitz and Salt mines tour everything was in a timely manner and we did not have to worry about tickets and lunch! Well informed via email.

  • David R. profile avatar
    David R.
    5
    5

    This trip makes for a long day, but after touring the horrors of Auschwitz-Birkenau, the beauty and wonder of the salt mine was perfect.

  • Alfie D. profile avatar
    Alfie D.
    5
    5

    We used Mr Shuttle to visit Auschwitz-Birkenau and the salt mines from Krakow, the whole experience was excellent. We had numerous text messages reminding us of pick up times, we were collected from and returned to our accommodation.

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